lifecell infuriates subscribers with tariff increases: 'how much longer can we endure?'.

lifecell users unhappy with new tariffs

Customers of the mobile operator lifecell are expressing their dissatisfaction with the rising tariffs for communication services. Negative comments from angry subscribers have begun to appear on the company's Facebook page. In turn, the company responds to complaints, citing rising costs and payments. However, such explanations have angered subscribers who demand a more transparent explanation of the changes.

'If you hadn't increased the tariff without explanations, my battery would last much longer, especially with poor signal quality,' one subscriber complains.

Customers are also unhappy with the changes in the tariff structure. Many subscribers complain that the amount of mobile internet has decreased, while the number of calling minutes has increased. This does not meet their needs.

'The price has gone up, the gigabytes have decreased. But there are too many minutes. For that kind of money, you should have increased the volume of gigabytes,' one of the operator's clients indignantly states.

Subscribers are also unhappy with how often the tariffs change. Many note that the operator makes changes to the tariffs too frequently, without providing enough Time for subscribers to prepare for the information changes.

'Last month your tariff went up. We switched to another one. And what do we see? Your new tariff has gone up again!' one subscriber writes.

The operator's opaque tariff policy has also received criticism. Customers complain that they bought a service package for a certain price, and then the price changed. Some wanted to switch to another tariff, but it was canceled. They are also curious if there is a social internet tariff for Ukrainians.

'I bought a package, the tariff was 160 UAH, but after a month you changed it to 300 UAH. I switched to another tariff for 250 UAH, but you canceled it and returned it to 300 UAH. Why is there no social internet tariff for Ukrainians? This is outrageous!' one of the clients complains.

Even long-time users are ready to change operators due to dissatisfaction with the old tariff policy.

'I'm fed up. After 18 years together, this is enough. Today I understand it's time to say goodbye to you. You do not value loyal subscribers,' states a long-time subscriber of the operator's services.